Online Ordering Policy
Updated: April 26, 2017

Game Show Mania, LLC is a company based in the United States, offering game show equipment, software and trivia material. Before you place an order to purchase merchandise from us, you must first read and accept all of the terms contained in this Online Ordering Policy and the User Agreement. By placing an order with us, you hereby agree and accept to be bound to all of the terms set forth in this Policy.


 Binding Agreement

Once you have placed an order to buy merchandise online from Game Show Mania, LLC, you have entered into a binding agreement to purchase merchandise from us. When ordering online, the price at which your order is submitted is the locked-in price, unless a mistake has been made in our catalog database. Every effort has been made to avoid mistakes in pricing. However, human error, product alterations, and undisclosed manufacturer price changes dictate that any typographical, photographical, clerical or other discrepancies are subject to change.

 International Orders

Game Show Mania, LLC is located in the United States, and all products ordered from the domains and subdomains of www.gameshowmania.com will ship from the United States; Game Show Mania, LLC has no operations located outside the United States. We ship to many countries. Please contact us for additional information if you are an international customer.


 Security

Game Show Mania, LLC takes security very seriously. Our security measures protect the loss, misuse and alteration of all information under our control. Our system is based on the SSL (Secure Socket Layer) encryption standard and TLS 1.2 (Transport Layer Security). Provided you are using an SSL/TLS 1.2 compliant browser, you'll be able to conduct fully-protected transactions that encrypt all of your personal information, including credit card numbers, name, and address, so it cannot be read as the information travels from you to Game Show Mania, LLC. Furthermore, all of the customer data we collect is protected against unauthorized access.


 Product Availability

Because some merchandise listed in our online catalog is not regularly kept in stock and must be built, it may take up to two (2) weeks before your merchandise leaves our shipping facility, unless otherwise specified. By placing an order with us, you hereby agree to and accept these terms regarding processing and handling time. Please do NOT schedule any shows or events until your order has been delivered to you and is in your possession. We are not responsible for any reasonable delays in processing your order, nor are we responsible for any damages resulting from these delays.

Sometimes parts and accessories become discontinued and we may be temporarily unable to complete your order until a suitable substitute has been found. Although this is rare, it can sometimes happen. We make every effort to keep our online catalog as up-to-date as possible, but we have no control over undisclosed manufacturer changes for items not kept in stock. If your order cannot be completed, we will notify you by email and/or telephone and you will receive a full refund.


 Payment Options

Game Show Mania, LLC accepts two forms of payments online, credit cards and PayPal. The credit cards accepted are MasterCard, Visa, American Express, and Discover.


 Cancellation of Orders

Once your order is placed, we will immediately begin to process it. Orders cannot be cancelled once they have been placed. For more information about returns, please see our Return Policy below.


 Warranty & Representation

All products are designed and manufactured by Game Show Mania, LLC. Every system sold comes with a one (1) year parts and labor warranty.

No representations or warranties are made by us regarding any of our third party merchandise. The only warranties, express or implied, granted in connection with third party goods sold from this Web site, are the express written warranties, if any, extended by the manufacturers thereof. No other warranties, including the implied warranties of merchantability or fitness for a particular purpose, are extended.


 Return Policy

Non-defective merchandise may be returned to us within thirty (30) days from the date on which the customer receives delivery, provided that all non-defective merchandise is still in brand new condition and has been kept in all of its original packaging.

Shipping costs are not refundable for any non-defective merchandise. If you received 'Free Shipping' with your order, shipping was not actually free; the cost to ship your order was factored into the retail price or quote. Therefore, the actual cost to originally ship your order will be deducted from your refund. In addition, it is the customer's responsibility to pay for all costs (including full insurance coverage) associated with returning your order and shipping the package back to us.

All of our merchandise is thoroughly tested and inspected to ensure that it functions exactly as Game Show Mania, LLC has intended. However, if you receive defective merchandise, you must notify us and return the defective merchandise back to us within thirty (30) days from the date on which the customer receives delivery. We will provide you with either a full refund or an exchange.

Items that cannot be returned, refunded or exchanged:

  • Any item that has been used or modified
  • Any Software Title or Trivia Material purchase.
  • Items that have been damaged or tampered with by the customer
  • Expedited shipping charges are not refundable unless a shipping error occurs on our behalf

We want you to be pleased with your purchase. If for any reason you have a problem, please feel free to email us and discuss it with us. We will always do our best to accommodate you.

INTERNATIONAL CUSTOMERS:

Although Game Show Mania, LLC sells brand-new products of the highest quality, no returns will be accepted, nor will refunds or exchanges be issued for any international orders.


 Credit Card Statements

Charges made from this Web site to your credit card account will appear on your monthly credit card statement as Game Show Mania, LLC.


 Currency Conversion

All merchandise listed on the Game Show Mania, LLC Web site (www.gameshowmania.com) is priced in United States dollars (USD)